Manage and supporting your customers with our market leading Customer Relationship Management (CRM) and support software.
Internal systems for Supporting your Customers
SugarCRMKeep track of your customer relationships and manage customer accounts, contacts, sales leads, calls, meetings from one dashboard. Additionally you can view your most successful leads, along with month-by-month outcomes for opportunities in the pipeline.
A widely used open source support ticket system, osTicket has been designed to seamlessly integrate inquiries created via email and web-based forms into an easy to use web interface. Manage, organize and archive all your support requests in one place.
An open source, web-based invoicing system which is absolutely free with no monthly subscription. Simple Invoices is a web browser-based application with no need to download any software, which means you can use it from anywhere.
External systems for Supporting your Customers
Supporting your Customers is easy with MediaWiki as their collaborative technology enables organizing information on Web sites. Work with others to maintain information. For example if you run a business you can share information with your colleagues at the same time as documenting it for yourself.
Vanilla is an open-source, pluggable, themable, multi-lingual community-building solution. It is specially made to help small communities grow larger through SEO mojo, totally customizable social tools, and great user experience. Vanilla is also built with integration at the forefront, so it can seamlessly integrate with your existing website, blog, or custom-built application.
Tuesday, April 22, 2014