Supporting your customers

Manage and supporting your customers with our market leading Customer Relationship Management (CRM) and support software. Internal systems for Supporting your Customers SugarCRM Keep track of your customer relationships and manage customer accounts, contacts, sales leads, calls, meetings from one dashboard. Additionally you can view your ... Read More »

22nd Apr 2014
How to embed a Youtube video in a WordPress site

As we have previously discussed in "Why use video on your website?", that video is a very powerful media to have on your website as it keeps your users involved and increases the engagement. So you have listened and created a company video that you would like to include on your WordPress website but how do you go about that and how to make it ... Read More »

12th Apr 2014
The importance of website speed to search engine crawling

As the internet is growing, one of the differentiating aspects of  content can be the speed that information is served and how well your web host is helping you to be found. This screenshot from Google Webmaster Tools, to the right, is a great demonstration of the importance of website speed to search engine crawling. The three sections ... Read More »

12th Feb 2014
What are the benefits of self-hosting a WordPress site?

WordPress is one of the most popular websites on the Internet. From blogs to major websites, the WordPress Content Management System (CMS) is favoured by over 70 million people worldwide. But with all its popularity and features, can WordPress offer your business a serious website with everything you need? And what are the benefits of self-hosting ... Read More »

2nd Jan 2014
Google Android Apps that help with Google Apps for Business

Google Apps for Business give you some excellent tools to increase your productivity both in the office using Google's Chrome browser but also when you are out of the office on your Android smartphone or tablet. I want to run through some of the official Google Apps available for Android. Note: For ease of use I have set all links to open in a new ... Read More »

12th Dec 2013
Why use video on your website?

Video is a very powerful marketing tool to be able to utilise. Video hosting websites offer FREE accounts and places to store and promote your videos. So why don't you use it? It would be silly not to take advantage of this! What better way to demonstrate the quality of your business and products than by literally showing people? Video is the ... Read More »

14th Nov 2013
What is the difference between POP3 and IMAP4 mail?

All major email clients (i.e. Microsoft Outlook, Mozilla Thunderbird) allow mailboxes to be accessed via either POP3 or IMAP4; These are two different protocols, but not all hosting providers allow access for both. You'll be glad to know that BatchHeader don't make these restrictions on our cloud web hosting platform. POP3 On your desktop ... Read More »

28th Oct 2013
What are Ping and Traceroute?

What is PING? PING is a utility that determines whether a specific IP address is accessible. It works by sending a packet to the specified address and waiting for a reply. PING is used primarily to troubleshoot Internet connections. This facility is offered to customers through the 'Web Diagnostics' section in your Control Panel. What is ... Read More »

8th Oct 2013