Setting up MX records for Google Workspace Print

  • Google Workspace, DNS, Email
  • 20

So you have decided to move to the cloud and need to get your emails routing correctly. This will involve setting up MX records for Google Apps for Business

Setting up MX records for Google Apps for Business

What are MX records?

Wikipedia describe this as

A mail exchanger record (MX record) is a type of resource record in the Domain Name System that specifies a mail server responsible for accepting email messages on behalf of a recipient's domain, and a preference value used to prioritize mail delivery if multiple mail servers are available. The set of MX records of a domain name specifies how email should be routed with the Simple Mail Transfer Protocol (SMTP).

To put this into standard english is means that when you send an email to someone else you pass the email to your internet service provider and they in turn pass it along a chain until it finds your domains registrar. At this point your domain will return the results of your MX records and the final destination for the email to be delivered.


A domain can have several MX records; each one has a priority from 0 to 100. Email is delivered to the one with the lowest number first, and to any others only if the first one cannot accept it. For example, there is an MX record for "" pointing to "" with priority 10 and "" with priority 20. This causes our email to be delivered to "" and only be delivered to "" only if there is an issue with the first mail server.

Setting up MX records for Google Apps for Business


Encode have introduced a wizard to easily add the necessary MX Records for your domain.
Simply click the Google Apps button at the top of the "Manage Domain" page.
MX Records Wizard
Please Note: Although this will set up MX records for Google Apps for Business it will not remove any existing records


  1. Log into your web hosting control panel
  2. Navigate to "Manage Domain" from the top right of the control panel
  3. Scroll down to "MX Records"
  4. If you are solely using Google Apps for Business to handle your email the first thing that you will need to do is delete any existing MX records
  5. Enter the following values
  6. Priority Mail Server
  7. After this have been entered your control panel should look like this:
  8. Setting up MX records for Google Apps for Business

  9. As changing a DNS entry needs time to propagate across the internet this can take 24-48 hours to fully settle but usually this will be working within 15 to 20 minutes

Congratulations you have successfully set up MX records for Google Apps for Business

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