Knowledgebase

 Does you support SSI (Server Side Includes)?

Yes we do. SSI (Server Side Includes) are tags that are placed in HTML pages, and...

 How can I change the file name extension of my index page?

It is possible to name your default index page something other than index.html, index.cgi,...

 How can I enable directory indexing

If you want to see a list of files in a directory when viewing it in a browser rather than a web...

 How can I force a particular charset? (Character Encoding)

You are able to set a default value for the media type charset parameter (the name of a character...

 How do I edit php.ini (PHP settings) for my hosting package?

Becuase of the way in which we run PHP, you are able to customise its behaviour...

 How do I enable gzip compression on my website

You can decrease load times on your website by compressing the contents. You can do this on any...

 How do I install Locked Area Lite?

Before you install Locked Area Lite you need to create a folder that you want to...

 How do I redirect my site?

To make a 301 redirect for a changed page, you need to add the following into a...

 How do I send e-mails in HTML format?

HTML is the stuff dreams are made of. If you're a website developer, anyway. HTML stands for...

 How do I set up custom 404 or 500 error pages?

This article covers two ways to set up 404/500 error pages, but there are many additional methods...

 How do I uninstall WordPress, Joomla, or any of my one-click installers?

Any of the software you install to your hosting package can be removed very easily. Depending on...

 How to force a file to download (Not open in a browser)

Modern browsers have very good file handling capabilities but there are times when you would...

 How to use PHP versions, 4, 5.2, 5.3, 5.4 and 5.5 on your site?

To maximise compatibility, we have many versions of PHP already installed on...

 I have installed the formmail script but my form is not working

The Formmail Script is provided via the Control Panel, full usage instructions can be found after...

 My links are not working. What is wrong

First of all, check that the link is correctly spelled, and that the correct case is used -...

 Web Hosting Glossary ~ Files

Now that you have your new domain and hosting package you are going to need to transfer your...

 Website error codes and status codes -- What they are, what they mean, and what causes them

Error and status codes exist to allow you to quickly see what is preventing something else from...

 What is XML?

XML is browser based, and it is not dependant on the type of server that...

 What is the list of Default Documents in order of priority?

The list of default documents (pages which IIS will serve when only the...

 What is the server path?

The path to your website is partially determined by...

 When I try and view my website I get an HTTP Error 403 - Forbidden message.

A '403 Forbidden' message means that the browser has requested a page that it is not...