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Business Hosting Service Level Agreement (SLA) As a business web hosting company we know that you are coming to us for a service that will... Cookie Policy BatchHeader Ltd ("We", “Our”, “Us”) What are cookies? Cookies are small text files stored by... GDPR - Data Processing Agreement This Data Processing Agreement (“DPA”) is an addendum to the Terms & Conditions between... SEO / Website / Marketing Support Use this page to book business support for your website. During the day we can cover Search... Standard Pricing Structure There are times when you need a pair of hand to help on your website and we can help. Whether... Support Availability and Service Response Times The service desk serves as the primary interface between the support and customers. Its function... Terms and Conditions You indicate acceptance of these terms and conditions of service by placing an order with... UK domain namespace Many of the TLDs we carry have their own terms and conditions, provided by their underlying... Website Privacy Policy This is the privacy notice of BatchHeader Ltd t/a EncodeDotHost. In this document, "we", "our",... What is the Complaints and Appeals procedure? We are committed to ensuring our customers receive a high standard of service. We also appreciate...