Knowledgebase Banner Advert

Setting up e-mail in Outlook 2010

Here is a step by step guide on setting up your e-mail account in Microsoft Outlook 2010.

This guide specifies only the options you need to change from the defaults, so if any options are not listed here, they don't need to be changed.

Steps to setting up your mailbox in Outlook

    1. Start Outlook.
    2. From the File menu, click "Account Settings".
    3. Click "New".
    4. Click "E-mail Account"
    5. In the Auto Account Setup dialog box, click to select the "Manually configure server settings or additional server types" check box, and then click Next.
    6. Click "Internet E-Mail", and then click Next.
    7. Fill out the required settings as follow:

Your Name: Your name exactly as you want it to appear to recipients when they receive email from you
Email Address: your full email address - eg jsmith@my-domain.com

Account Type: IMAP (recommended)
Incoming mail server: mail.<domain> - replace <domain> with your domain name, so for example mail.my-domain.com
Outgoing mail server (SMTP): mail.<domain> - same as the Incoming mail server

Username: your full email address once again
Password: your mail box password

Ensure that 'Require logon using Secure Password Authentication (SPA) remains unchecked. This is important as you may experience difficulty sending email with this enabled.

  1. Click "More Settings..." in the bottom right of the window.
  2. Click "Outgoing Server" tab at the top.
  3. Tick the box labelled "My outgoing server (SMTP) requires authentication".
  4. Ensure that the "Use same settings as my incoming mail server" is selected.
  5. Click "Advanced" tab at the top.
  6. In the Outgoing mail (SMTP) box, type 25. *Note, if you have trouble sending e-mail, please try changing this to port 587.
  7. Ensure that 'This server requires an encrypted connection (SSL) is unchecked.
  8. The 'Use the following type of encrypted connection:' option should be set to None.
  9. Click "OK" to close the window.
  10. Click Next after you have completed entering this configuration information, and then click Finish.
  • 0 Users Found This Useful
Was this answer helpful?

Related Articles

I'm getting a 451 Message temporarily deferred message when sending to Yahoo or BT - What does this mean?

Yahoo have extremely strict criteria for accepting email and often defer e-mail if they...

Why is my mail client downloading duplicates of existing emails?

This issue will only occur when downloading mail via POP3. It is not something to...

How do I recover deleted mail in Exchange?

To recover mail that has been removed from the 'Deleted Items' folder in...

I can't send email, but I can receive it.

If you are having trouble sending mail but not receiving it, there is a possibility that...

Why does my email bounce with '550 relay not permitted'?

This usually happens because the nameservers on the affected domain have been...